Domestic Shipping Policy
Shipping Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping method | Estimated delivery time | Shipment cost |
|---|---|---|
| UPS Ground Nonperishable goods | 3-5 business days | $15.99 Flat Rate |
| UPS Air Perishable goods | 2 business days | $49.99.99 Flat Rate |
| UPS Express Service | 1 business days | $89.99 Flat Rate |
$49.99 Flat Rate Shipping on Perishable Goods
Edes Custom Meats reserves the right to modify shipping rates at any time. Most perishable orders are shipped via UPS at a cost of $49.99 per complete order (not per item). We do not ship perishable goods to P.O. boxes or APO/FPO addresses.
$15.99 Flat Rate Shipping on Nonperishable Goods
Edes Custom Meats reserves the right to modify shipping rates at any time. Most nonperishable orders are shipped via UPS at a cost of $15.99 per complete order (not per item). We do ship nonperishable addresses within the U.S., and U.S. Territories.
*Overnight delivery is only available for orders with delivery addresses within the United States.
Delivery delays can occasionally occur.
Customs, Duties and Taxes
Edes Custom Meats is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Edes Custom Meats is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
Edes Custom Meats does not ship outside the U.S.
Returns & Refund Policy
Edes Custom Meats Return and Refund Policy is very simple: If you are not 100% satisfied with your purchase, simply send it back within 14 days and we’ll refund the full cost of the item minus shipping costs.
